Building Ideas Brick by Brick: Our Lego Serious Play Session

Lego Serious Play (LSP)

Purpose : Who said ideation had to be boring? With Lego Serious Play (LSP), we swapped whiteboards for bricks and brainstorms for build-storms! LSP helped us physically build our understanding of users and features, turning complex ideas into playful, colorful models. It wasn’t just fun (though it definitely was!). It was strategic, collaborative, and surprisingly insightful.

Evidence and Diagram of Each Models :

User Need Models : We began by building models to represent different types of users and the challenges they face. Whether it was a frustrated user stuck in a maze of features, or a user craving simplicity and speed, our Lego creations captured real human emotions and experiences.

Functions/Features Models : Translating those needs into features and functions. Each Lego model became a physical metaphor for a tool or function the app needed.

Connection Models : Then came the magic moment: connecting it all together. We built bridges (literally!) between user need models and feature models, showing how each function solves a specific pain point.

Explanation to Team Members : Using Lego bricks forced us to externalize our thinking. Seeing and touching the models made the abstract feel tangible.

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Meet the Team Behind the Book Swap System

WELCOME TO OUR BOOK SWAP SYSTEM 🕮 We’re a passionate team from Chill Penguin aiming to reduce textbook waste and promote sharing through our Book Swap System. What is Book Swap? Book Swap is a student-powered system where textbooks are exchanged instead of bought. It’s sustainable, budget-friendly, and community-driven! Follow us for updates, events, and book listings.

What are the Problem Here?

THE TEXTBOOK STRUGGLE IS REAL ! Buying textbooks every semester is one of the biggest headaches for students, not only are they expensive, but finding second-hand options often feels like searching for a needle in a haystack. While new students scramble to find affordable books, senior students are left with stacks of used textbooks they no longer need, with no easy way to pass them on. This mismatch creates a real gap: first-years face financial pressure, while seniors miss the chance to recoup some of their costs. Without a simple, centralized platform to connect the two, valuable books go unused, and students end up spending more than they need to. It’s an ongoing cycle of wasted money, time, and resources, and we think it’s time to change that.

Inside a Student’s Mind: The Book Swap Experience

EMPATHY MAP This image shows an empathy map for users of a book swap or second-hand textbook marketplace, likely for UUM students. An empathy map is a visualization tool used in design thinking to gain deeper insight into users by exploring different aspects of their experience. Core Components of the Empathy Map Central Focus The map places the user (represented by a silhouette) at the center, with six key sections radiating outward to capture different aspects of the user experience. THINK Section (Left, Light Green) Key thoughts : "Are the books in good condition?" "Can I trust this seller/buyer?" "Why buy new if I can get it cheaper second-hand?" "I want to save money on textbooks and still get good quality." This section captures the rational considerations and questions users have during the book swap process. DOES Section (Top, Light Blue) Key behaviors : "Sends messages to negotiate prices or ask about book condition....

Book Swap System

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